Frequently Asked Client Questions

Q:
How can I obtain a quote?
You can request a quote over the phone, via email, or by filling our online form.   Keep in mind that there are some services that require us to do a walkthrough of your facility before we can give you an accurate quote; however, we can still give you a rough estimate.
Q:
How soon can the services commence at my facility?
We can commence security services at your facility within 12 hours of signing the contract.
Q:
At times I'm too busy to make phone calls; can I communicate my requests via email?
Yes, you can communicate all your requests or concerns via email. 
Q:
If I'm having an event and I need bilingual security officers, can you provide them?
Yes, we currently have security officers who are fluent in English and Spanish.
Q:
I currently have a security service provider, but I want to try out your services. Can you price match my current security?
Yes, we will price match your current security service provider because we are confident that after experiencing our superior level of service that you will want to keep us under contract.  Please keep in mind that your current security service provider has to be a license security company and that you will need to submit copies of your current contract and the latest invoice.  We can only match a competitor's prices for a limited time, which will be disclosed to you.
Q:
Does your company provide guards 24 hours a day?
Yes, we are able to provide officers at any time of day or night depending on the work requested.
Q:
Do I need to give you advanced notice to assure that there will be someone available to cover my site?
An advanced notice is ideal because it gives us the opportunity to schedule accordingly.  However, we understand that there are unique situations in which you will not be able to give enough advance notice and a security presence will be a must.   We do our best to be flexible and accommodate last minute requests.
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